If you are having any problems with your account, or have any questions that aren't answered on the website, please send us a message here and someone will respond ASAP.
Let's help you out.
You can signup by clicking here to enter your email and payment details.
While there is no free trial period for LUNA at this time, note that you can signup for the monthly plan for only $5 today, then cancel at any time.
Of course, if you're planning to use LUNA for a while, the yearly plan of $36 saves you 40% over the course of a year!
Just send us an email here and someone will cancel your account within 24-48 hours.
All payments are made at the start of your billing cycle, whether you are paying monthly or yearly. At this time, LUNA does not offer any refunds (prorated or in full) when canceling your subscription.
Please note that even if you do cancel your subscription, you will continue to have full access to LUNA for the remainder of your current billing period.
YES! Once you select your plan (monthly or yearly), you simply use your email address and password to login.
You can login using any device connected to the internet with no restrictions.
Cloud software (also called a "web app") requires no installation and is delivered through your web browser.
This means you can login to LUNA anytime you're online, and with any device.
Updates are deployed to LUNA on an ongoing basis and are handled completely by us.
You will be delighted to login and see new features show up automatically, without ever needing to install or update any software.
And the best part? Updates are 100% free and do not cost extra.
On March 28th, 2021, we increased the subscription fee for all new subscribers.
This means all customers with an active and current subscription prior to that date will continue receiving the legacy price of $3/mo or $25/yr, depending on their selected payment plan.
If you think this applies to you, make sure to read and understand the Legacy Pricing requirements.
Affordable pricing provides immediate access to LUNA.
Pay month-to-month, cancel anytime.
Pay once per year and save 40%.
Here's how it works:
* Custom pricing options available for short-term needs such as conferences and workshops.